Refund & Return Policy
Last Updated: February 26, 2026
We want you to be satisfied with your purchase. If you are not fully satisfied, you may request a return within 30 days of receiving your order.
1. Eligibility
Items must be:
* Unused and unworn
* In original condition
* With original tags attached
* In original packaging where applicable
2. How to Initiate a Return
Email
info@vera-noirstyle.com with:
* Order number
* Item(s) to return
* Brief explanation
Returns sent without prior approval may not be accepted.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (damaged or incorrect item).
We recommend using a tracked shipping method.
4. Refund Processing
Refunds are processed within 7 business days after we receive and inspect the returned item.
Refunds are issued to the original payment method.
5. Exchanges
We do not offer direct exchanges. Please place a new order after initiating a return.
📧 Email: info@vera-noirstyle.com
📞 Phone: + 31 76 3690636
We aim to respond within 12-24 hours on business days.